Terms and Conditions | Beyond-Fair Organics GmbH & Beyond-fair Coffee

1. Introduction

Welcome to Beyond-fair Organics GmbH (LLC) (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website, online store, and services related to Beyond-fair Coffee, a premium specialty coffee brand sourced directly from Rwandan farmers. By accessing or using our website, you agree to be bound by these terms.

2. Definitions

Beyond-fair Coffee – Ethically sourced, high-quality specialty coffee from Rwanda, promoting fair wages and sustainability.
Website – Refers to https://beyond-fair.com , where Beyond-fair Coffee is marketed, sold, and promoted.
User/Customer – Any individual or entity purchasing Beyond-fair Coffee or engaging with Beyond-fair Organics.

3. Ordering & Payment

All coffee orders are processed through our secure online platform.
Payments are accepted via major credit/debit cards, PayPal, and other available methods displayed at checkout.
Orders are confirmed upon receipt of payment. We reserve the right to refuse or cancel orders due to errors, suspected fraud, or supply limitations.

4. Shipping & Delivery

We ship Beyond-fair Coffee within Switzerland and internationally, where permitted.
Shipping fees and estimated delivery times will be displayed at checkout.
Customers are responsible for providing accurate shipping details. Beyond-fair Organics is not liable for delivery failures due to incorrect addresses.

5. Returns & Refunds

Due to the perishable nature of coffee, we do not accept returns. However, if there is an issue with your order (e.g., damaged or incorrect items), please contact us within 7 days of receipt for a replacement or refund.
Refunds will be processed within 5-10 business days after approval.

6. Sustainability & Ethical Sourcing

Beyond-fair Coffee is committed to direct trade, fair wages, and sustainability at origin.
We work closely with Rwandan coffee farmers to ensure eco-friendly production and social impact.

7. Intellectual Property

All content on the Beyond-fair Organics website, including text, images, logos, and trademarks, is the property of Beyond-fair Organics and cannot be copied, reproduced, or distributed without permission.

8. Limitation of Liability

Beyond-fair Organics is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
We strive for accuracy but do not guarantee that all product descriptions, pricing, and availability details are error-free.

9. Privacy Policy

By using our services, you agree to our Privacy Policy, which outlines how we collect, store, and use customer data.
We do not sell or share customer information with third parties without consent.

10. Governing Law

These Terms and Conditions are governed by the laws of Switzerland. Any disputes must be resolved in Swiss courts.

11. Contact Us

For any questions regarding these Terms and Conditions, contact us at:
📧 Email: office@beyond-fairorganics.com
🌍 Website: https://beyond-fair.com

By continuing to use our website and purchase Beyond-fair Coffee, you acknowledge that you have read and agreed to these Terms and Conditions.